This one-day learning program is designed to deliver the fundamentals of change management and makes the participants understand the benefits of an effective change management on the organization. Five tenets are applied to a real project or change initiative to build awareness and desire for the implementation of a change management.

Take-aways from this program are:

  • Established definition of change management and understanding of its value
  • Understanding of the impact on organizational outcomes
  • Understanding of the connection between the technical side and the people side of change
  • Sneak preview of research and best practices in change management
  • Understanding of how to apply the ADKAR Model
  • Development of a commitment-to-action plan

This program offers an understanding of the fundamentals of change management and is appropriate for anyone who is affected by changes.

  • Senior leaders that need to better evaluate the benefits of structured approach to achieve organizational outcomes
  • High-potential leaders who need better understanding of change management
  • Key stakeholders that are impacted by changes
  • Change agents who need to understand the basics and establish a common language with change practitioners
  • Project teams that need to understand why and how to apply a structured approach

It is not designed for change management practitioners and does not include certification of any level.

Program agenda

What is change management?

  • Creating a shared definition
  • Deliver results and outcomes

Tenet 1: We change for a reason

  • The reasons for change
  • Change as a process

Tenet 2: Organisational change requires individual change

  • Individuals as the unit of change
  • Impacted groups and aspects of job change

Tenet 3: Organisational outcomes are the collective result of individual change

  • Connect individuals to organisational change
  • ROI factors of effective change

Tenet 4: Change management is an enabling framework

  • Diagnostics and assessments
  • Top contributors to success
  • Change management roles
  • Resistance management

Tenet 5: We apply change management to realize the benefits of change

  • Mobilizing adoption and usage
  • Action items and next steps

Course materials included in the package:

  • Program workbook and handouts
  • Best Practices in Change Management – 11th Edition Excerpt
  • Change Management: The People Side of Change
  • Research Hub – digital versions of Best Practices in Change Management – 11th Edition, topical studies, and relevant data across a broad array of topics (one-year subscription)

Prerequisite: none