Ovo je pregled Prosci® Metodologije. Knjiga objašnjava ključne komponente Metodologije – ADKAR® Model i 3-fazni proces – i predstavlja vezu između ljudi i organizacione strane promene.
Knjiga nudi lako razumljivo objašnjenje ADKAR® Modela i strukturiranog pristupa. Uči čitaoce kako da primene model dok se bave ličnom stranom promene.
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